What is Franixo?
Franixo is an AI Search Intelligence product that measures brand visibility, compares competitors and citations, recommends evidence-backed actions and observes later changes.
Which AI platforms are supported?
Starter includes OpenAI and Perplexity. Growth and Agency add Gemini and Claude. Growth and Agency also include Google AI Overviews as a separate Google Search Surface.
Is Gemini the same as Google AI Overviews?
No. Gemini is measured through an AI provider API. Google AI Overviews is an observed result surface within Google Search and is stored and displayed separately.
What is AI Visibility Score?
It is Franixo’s versioned composite of observed mention, recommendation, Share of Voice, citation and cross-provider visibility components. It is not a permanent search rank.
What is Share of Voice?
Share of Voice compares observed brand and confirmed competitor presence within the monitored prompt responses for the selected scope.
How are competitors handled?
Franixo can discover candidate competitors. Users confirm the competitors to monitor and can also manage them manually within plan limits.
What are Citation Opportunities?
They are ranked third-party sources with sufficient current-run citations deterministically attributed to canonical direct competitors and none attributed to the monitored brand. Obtaining a citation does not guarantee improved visibility.
How does the Action Engine work?
Recommendations are generated from persisted prompt, competitor, citation and metric evidence. Users manage their status and can compare later visibility after completion.
Does impact tracking prove causation?
No. It compares before and after visibility observations. Other factors can affect AI responses, so the comparison is association—not proof of cause.
What does the Free Audit include?
The configured audit providers are OpenAI and Perplexity by default. The result can include AI Visibility Score, provider observations, Share of Voice, competitor context and selected citation insights before signup.
Does the Free Audit include Google AI Overviews?
No. Free Audit never calls Google AI Overviews and never grants a paid plan entitlement.
Is Starter free?
No. Starter is the first paid recurring-monitoring plan. An account with no active subscription has zero monitoring entitlement.
How are payments handled?
Stripe processes subscription payments and payment-card details. Franixo uses verified Stripe webhooks as the source of subscription state.
What is included in Agency?
Agency adds multi-brand workflows, Agency Overview, client and portfolio report snapshots, report branding and browser print/save-as-PDF output. It does not include a client portal or public report links.